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Satisfaction Guarantee

Delivering value to my clients is my top priority. Over 80% of my business each year is from referral and repeat clients. I guarantee each coaching, facilitation and training session I conduct. In the unlikely occurrence you are not satisfied, I accept the responsibility for making the necessary corrections at my own expense. If this is not satisfactory, I will waive my fees for any of the work you consider to be unsatisfactory by your standards (excluding out-of-pocket expenses incurred).

 

Team, Group or Partnership Coaching

Research has proven high levels of positivity and low levels of toxicity create high performing teams. (Primal Leadership Goleman, 2002, Losada and Heaphy The Role of Positivity in Teams). Teams with high social-emotional intelligence create empathetic positive cultures, which in turn increase performance. Toxic teams experience much higher levels of poor performance and employee turnover.

Using leadership systems work, we explore a team’s strengths, obstacles and potential. A customized program is then created to meet the needs of the organization. Using Systems Thinking, a unified way to view strengths, challenges and issues, individuals begin to see how seeing their team or organization as a unified whole will create exponential success. Outcomes include greater collaboration, improved ability to move beyond the personal agenda to a powerfully generated group identity and more effective communication including conflict resolution and improved positivity.

Does your organization struggle with any of these team issues?

  • Ineffective or toxic communication
  • Lack of trust and collaboration
  • Unproductive or low team morale
  • Conflict avoidance or poor conflict resolution
  • Low creativity, productivity or team synergy
  • Role confusion or poorly occupied roles

Toxic teams can become synergistic and creative when individual egos become melded into something much greater; the whole is greater than the sum of its parts. Synergy can be created on a team in which everyone’s voice is heard and conflict is not seen as a problem but rather an indication that a change needs to take place.

Poorly managed work groups are on average 50 percent less productive and 44 percent less profitable than well-managed group according to Gallop.

Successful teams have a shared purpose or vision, clear roles, a common commitment, communication that supports the team, and a standard of mutual respect and aligned goals.

We work with teams to quickly build trust among the group and build positivity, alignment and communication. Using systems theory, emotional intelligence, relationship intelligence and increasing connection, we provide the following outcomes:

  • Increased trust and improved culture
  • Reduced stress, resolved issues and increased productivity and results
  • Synergy between multiple departments or people working in different roles
  • Increased creativity, business development and innovation

 

Contact Victoria Brown today for a complimentary, confidential consultation; phone 604-764-7218 or email: Victoria@victoriabrown.ca.