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Satisfaction Guarantee

Delivering value to my clients is my top priority. Over 80% of my business each year is from referral and repeat clients. I guarantee each coaching, facilitation and training session I conduct. In the unlikely occurrence you are not satisfied, I accept the responsibility for making the necessary corrections at my own expense. If this is not satisfactory, I will waive my fees for any of the work you consider to be unsatisfactory by your standards (excluding out-of-pocket expenses incurred).

 

Return on Investment

The 2009 ICF Global Coaching Client Study showed a 99% client satisfaction rate (companies and individuals) and showed companies that use or have used professional coaching for business reasons have seen a median return on investment of 7x their initial investment. Individual clients reported a median return on investment of 3.44 times their investment.

Leadership coaching produced a 529% return on investment in a study (MetrixGlobal, LLC in Nov 2001) for a Fortune 500 firm who wanted to accelerate the development of next generation leaders.

2011 Bersin & Associates’ research found organizations with senior leaders who coached very frequently demonstrated 21% higher business results and organizations with “excellent” cultural support for coaching showed 13% stronger business results and 39% stronger employee results.

In a 2008 global study of 2,165 coaching clients in 64 countries by Price Waterhouse Coopers, coaching was found to provide a nearly 3.5x median return on investment for client organizations.

Victoria Brown, CPCC PCC FEA

Executive and Personal Leadership Coach

Why Professional Coach Victoria?

Victoria Brown, CPCC PCC FEA, is an experienced, certified coach who has helped numerous successful business owners, entrepreneurs and professionals around the globe. She has an extensive corporate, marketing, sales and retail background spanning over 32 years with a proven record of achievement generating millions in revenue, business development and problem solving.

She is an engaging facilitator who generates powerful results, implements strategic solutions and is committed to excellence. Specializing in leadership and organizational development, she frequently speaks and writes about success strategies for busy professionals and building winning teams. More about Victoria.

 

Business Client &
Associate Testimonials


“Victoria has an excellent process…I have pushed through some barriers that have helped myself and my company grow significantly. …I feel comfortable recommending Victoria to anyone that is interested in creating a well-balanced life for themselves and their family.” —Gord Schellenberg, CFP, Quasar Financial Planning Group.

“Victoria has a broad experience as a high performer herself. She is wise, sensitive, creative, and, most important, trustworthy. I highly recommend her as a coach and mentor who will work to support you to be the best you can be both in performance and as authentic in your life.”
—Richard T. Clarke, President – counselor – consultant, Richard T. Clarke & Associates Inc.

“Victoria’s strength as a strategic thinker is valuable. She has earned a reputation as a solutions-driven leader…she is exceptionally organized…Victoria is the person that can be relied upon to get you to the finish line.” —Lori Chalmers, Publisher Vancouver Magazine

“She does an amazing job of guiding you to where you want to be. Whether it’s a personal goal or a professional plan, Victoria will help you get there.”—Glenda Ainsworth, National Advertising Account Executive, The Vancouver Sun and The Province

View other testimonials